Services

Food Business Coaching

As specialist food business coaches our job is to help improve every element of your business to achieve your goals. We adapt our coaching to get you the best results as quickly as you can make the changes and implement.

We help our clients get a clear understanding of what it is trying to achieve, develop a good business plan, a good quality offering- tools, systems and processes to deliver that consistently. Success is about:

Clarity of what you want
Focus and developing an excellent plan
Knowing that everything you do every day needs to make a contribution towards your objective.

This means alignment of what you offer, utilising all your resources, people through your processes so you achieve the best products and services with something to meet all your different customer groups expectations.

Our Coaching offer includes:

Business Vision and Plan development
Using 90 day goals programs to improve the business
Defining the customer service delivery
System and process development
Developing the customer experience
Productivity and labour cost management
Compliance including Food Safety
Measurement and KPI’s
Team development and Training

Case Study

Productivity improvement pays for new plant.

A company with a central kitchen had a turn over above $4M but needed to reinvest in a new purpose-built facility.

The challenge was to find a way to fund the fit out costs of the new facility. My first thoughts were to calculate the increase in sales needed to neutralise this cost. After looking at all the figures and carefully observing the operation, it became obvious there were significant inefficiencies caused by the existing not-for-purpose construction.

Plans for the new facility were increased to allow for better flows, two new pieces of equipment were purchased to allow for whole batch cooking and wheels were fitted to everything to improve flexibility for variable configurations.

The move cost approximately $400,000 but through improved design, labour was reduced from 28 % to 23%. This productivity improvement alone resulted in the move being paid for within 8 years not including the growth opportunities that the new facility generated.

Productivity increased

0%

New facility paying for itself within 0 years

Some more kind words from satisfied customers

One of Mark’s strengths is his ability to really challenge you and push your limits. He'll hold you accountable to taking action, even in areas you may not necessarily enjoy or feel particularly good at. He helps you develop your weak points and you can always count on him for an honest, upfront and unique approach to problem-solving.

Joanne Nolan

Be Nourished, Food Manufacturer

We started working with Mark nine months into our first business. We reached out because although everything seemed to be going well, we lacked the perspective to know whether we were doing the right things to build a successful business. Mark helped us in many ways. He provided lots of encouragement and reassurance, while prompting us to see our business from different perspectives, think outside the box in terms of growing sales and marketing, and helping us to clarify our brand vision. His services exceeded our expectations and we would not hesitate to recommend him.

Sylvie Chasteau

Black Shag Cafe, Invercargill

At the early stages of our business development we enlisted Mark to guide us in the right direction. We have enjoyed massive growth and have multiple sites, and income channels and without his extensive knowledge and guidance we wouldn't be where we are today. He is encouraging, engaged and genuinely cares about our success. Although we don’t like to share, he is an incredible asset to any developing company!!

Anita Sherry

Sherry's Kitchen, Auckland

Today is the only day in the year to get things done.

Yesterday and tomorrow are no good at all, so get in touch and get your business humming.